BetMac Online Casino Terms and Conditions

Welcome to BetMac Online Casino. These Terms and Conditions govern your access to and use of our website, games, sportsbook, and all related services. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to read this document carefully before proceeding. If you do not accept these terms in full, you must not use our services.

1. About Us

At BetMac, we operate under the name BetMac Casino & Sportsbook. Our services are provided by Sefiarray B.V., a company registered in Curaçao under company registration number 155219, with its registered office at Fransche Bloemweg 4, Willemstad, Curaçao. We hold a valid gaming licence issued by Curaçao — licence number OGL/2024/842/0350. Our platform is accessible at betmac.com and any authorised mirror domains. For any queries, you may contact our support team at support@betmac.com.

2. Eligibility and Account Registration

Our services are available exclusively to individuals who meet the following requirements. By creating an account at BetMac Online Casino, you confirm that:

You are at least 18 years of age
You are not a resident of any restricted jurisdiction listed in our policy
You are accessing our services for personal, non-commercial purposes
You have not previously been excluded from our platform or any affiliated service
All information you provide during registration is accurate and up to date

We reserve the right to refuse registration or suspend any account at our sole discretion. We do not permit more than one account per individual. If we discover duplicate accounts, we may close them and void any associated winnings or bonuses.

2.1 Restricted Countries

Here at BetMac, we do not accept players from the following jurisdictions: the United States and its territories (including Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, and US Minor Outlying Islands), China, Hong Kong, Macau, France, the Netherlands, Curaçao, Belarus, Myanmar, Iran, Iraq, North Korea, Laos, Libya, Malaysia, Nigeria, Somalia, Sudan, Syria, Thailand, and American Samoa. It is your responsibility to ensure that online gambling is lawful in your country of residence before using our services.

3. Know Your Customer (KYC) and Verification

Our BetMac platform is required to verify the identity of all players as part of our Anti-Money Laundering (AML) obligations. KYC verification is triggered when your cumulative deposits or withdrawals reach €2,000 within a rolling 180-day period, or earlier at our discretion. We will request documents including, but not limited to:

Government-issued photo identification (passport or driving licence)
Proof of address (utility bill or bank statement dated within 3 months)
Proof of payment method ownership
Source of funds documentation where applicable

We will not process withdrawals until verification is successfully completed. We also require that all non-bonus deposits be wagered at least once (1x) before a withdrawal can be initiated, in compliance with AML requirements.

4. Deposits and Withdrawals

4.1 Deposits

At BetMac Online Casino, the minimum deposit amount is €20. We accept the following payment methods: Visa, Mastercard, Apple Pay, Online Banking, and Cryptocurrencies. Please note that corporate or business cards are not permitted. Cryptocurrency deposits are accepted; however, they do not qualify for our welcome bonus offer.

4.2 Withdrawals

Our BetMac withdrawal process is subject to the following limits and conditions:

Minimum withdrawal: €100
Maximum withdrawal: €2,000 per day / €6,000 per week / €15,000 per month
Maximum win per day: €50,000
VIP players may be eligible for higher limits at our discretion

We process withdrawal requests within 24–48 hours of approval. Final processing takes 1–3 business days depending on your chosen method. Players who deposited via Visa, Mastercard, or Apple Pay may only withdraw via bank transfer to a EUR-accepting IBAN. We at BetMac apply a 50% administration fee to withdrawals of €10,000 or more made from accounts that are self-excluded or under a time-out period.

5. Bonuses and Promotions

Our BetMac welcome offer provides a 100% match bonus up to €525 plus 100 Free Spins on Sakura Fortune by Quickspin. To qualify, you must deposit a minimum of €20. The first 50 Free Spins are credited immediately upon deposit, and the remaining 50 are delivered after 24 hours. The following conditions apply to all bonus offers:

Wagering requirement: 35x (deposit + bonus amount)
Maximum bet while a bonus is active: €5 per spin
Maximum bonus conversion to real funds: €5,000
Free Spins expire after 2 days; bonus funds expire after 7 days
Free Spin winnings are subject to 35x wagering
Bonuses are valid for slots only unless otherwise stated
Cryptocurrency deposits do not qualify for welcome bonus offers

We at BetMac also offer ongoing promotions including Monday Reload bonuses, sports betting offers such as Bet €10 Get €40 in Free Bets, World Cup tournaments, and exclusive Football Super Drops with prize pools. Full terms for each promotion are available on the respective promotion page.

6. Responsible Gambling

At BetMac Online Casino, we are committed to promoting responsible gambling. We provide our players with tools to manage their gaming activity, including deposit limits, session limits, self-exclusion, and time-out options. If you believe your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team directly. Alternative dispute resolution (ADR) is available via Curaçao eGaming.

7. Game Fairness and Platform

Our BetMac game library includes titles from leading providers including NetEnt, Play'n GO, Evolution Gaming, Hacksaw Gaming, Quickspin, Fantasma, Relax Gaming, and Endorphina. We offer slots, table games (roulette, blackjack, baccarat, poker, video poker, keno, scratch cards), live dealer games powered by Evolution Gaming, crash and instant-win games, progressive jackpots, and a full Sportsbook with features such as Bet Builder, Cash Out, Acca Boost, and Early Payout. Our platform is fully accessible on desktop, and on mobile devices via Android and iOS browsers without a downloadable app.

8. Limitation of Liability

We provide our services on an "as is" basis. We do not guarantee uninterrupted access to our platform or that it will be error-free at all times. We shall not be liable for any losses arising from technical failures, interruptions, or circumstances beyond our reasonable control. Our total liability to you in connection with your use of our services shall not exceed the net deposits you have made in the 12 months prior to the relevant claim.

9. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or a prominent notice on our website. Your continued use of our services following the publication of revised terms constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed.

10. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from or in connection with your use of our services shall be subject to the jurisdiction of Curaçao courts, unless otherwise required by applicable law. For alternative dispute resolution, you may contact Curaçao eGaming as our accredited ADR provider.

11. Contact Us

If you have any questions regarding these Terms and Conditions, our team is available 24/7 via live chat on our website. You may also reach us by email at support@betmac.com. We are committed to responding to all enquiries promptly and professionally.

Content updated: July 13, 2026